I. Our Pricing Logic: Transparent, Standardized, and Understanding Your Needs

Our service pricing is built around the principles of “clear and verifiable costs, upfront knowledge of fees, and protection of your rights,” fully complying with the transparency requirements of major markets like the EU Consumer Rights Directive and US fair trading practices. This ensures you understand every part of your investment:

  1. Time-Based Pricing, Eliminating “Vague Charges”
    We use a “USD $200/day × Project Evaluation Days” quoting method. The “Evaluation Days” are calculated based on your project specifics – such as the complexity of 3D models, the number of concept art pieces, platforms for asset adaptation, and technical requirements like AI rendering or cross-platform compatibility adjustments, combined with delivery standards (e.g., source file formats, number of revisions).
    After evaluation, we provide you with a “Project Evaluation Report” detailing how the “days” were determined, ensuring “every cent corresponds to specific design work.” This helps you avoid the lack of clarity common in traditional “lump-sum” outsourcing quotes.
  2. Phased Payments, Balancing Risk for Both Parties
    The structure involving the Communication Engagement Fee, Deposit, and Final Payment covers our initial service costs (e.g., requirement对接, designer matching) while giving you the主动权 for “stage-by-stage confirmation.” This aligns with the “progressive cooperation”惯例 in European and American markets, avoiding concerns associated with large single payments.

II. Three Core Fees: Definitions and Purposes, Explained Clearly for You

  1. Communication Engagement Fee ($19.90 – $39.90, varies by project type)
    • What is it?
      A goodwill fee to initiate in-depth, one-on-one requirement对接. It does not include actual design production costs, only covering preliminary communication expenses (e.g., dedicated customer service, requirement梳理, initial solution discussion).
    • Benefits for You:
      • Low-Cost Professional Assessment: A small fee allows us to accurately understand your needs, avoiding time wasted on “inconclusive free communication.”
      • Refund Guarantee: If you wish to terminate communication before our first contact (within 1 business day of payment), you can apply for a full refund, processed within 3 business days.
      • Future Deduction: If cooperation is confirmed, this fee is 100% deducted from the final quote (e.g., evaluated total $1000 for 5 days, minus $39.90 engagement fee, you pay $960.10), further reducing your total cost.
  2. Deposit (50% of Final Quote, paid after deducting the Engagement Fee)
    • What is it?
      An advance payment before official project production begins, primarily used to secure designer hours and procure necessary resources (e.g., asset licenses, software authorization), ensuring a smooth start to the production phase.
    • Protections for You:
      • Compliant & Reasonable: The 50% deposit aligns with European/American outsourcing market norms (typically 30%-50%). The “Project Service Confirmation Letter” will state that the “deposit is used solely for your project’s direct costs, not diverted elsewhere.”
      • Avoids Last-Minute Price Changes: After the deposit is paid, the design direction and quote are locked in; we will not change them arbitrarily.
      • Compensation for Our Breach: If the project stalls due to our fault (e.g., failure to start production as agreed, designer matching error), we will fully refund the deposit and pay an additional 10% compensation (e.g., $500 deposit, $50 compensation), fully meeting requirements for advance payment breaches under laws like the US Uniform Commercial Code.
  3. Final Payment (50% of Final Quote, paid after production completion and your confirmation)
    • What is it?
      The settlement payment before final delivery. Upon payment, you receive the complete, watermark-free deliverables (including source files), representing final confirmation of the production phase quality.
    • Why This Structure?
      • You Control Revisions: Before the final payment, you have 3-5 business days to review the results and enjoy 3 free revisions (additional revisions are charged based on workload assessment). You pay only after confirmation, avoiding the “can’t make changes after payment” risk.
      • Delivery Guarantee: Within 24 hours of the final payment, we send the complete, watermark-free files (including source files and usage instructions) and provide a “Final Delivery Confirmation Form,” creating a clear “payment -> delivery” loop and reducing future disputes.
      • Balanced Responsibility: If you terminate cooperation without valid reason and refuse confirmation, the deposit is non-refundable (as we have incurred production costs). If termination is due to our fault (e.g., refusal to revise, deliverables severely non-compliant), we will fully refund the deposit and any paid final payment, and deliver the final results to you free of charge.

III. Why “$200 Per Day”? Market-Aligned and Cost-Effective

The “$200 per day” rate is determined based on benchmarking against the European and American game outsourcing design market. Research indicates daily rates for senior game concept artists are approximately $180-$250, and for 3D game designers, $200-$280.

Considering our team’s qualifications (5+ years average experience, top-tier educational backgrounds, proficiency with various tools), this price falls within the “cost-effective preferred range”: it neither compromises design quality due to being too low nor becomes unacceptably high for the market.

Furthermore, the “daily evaluation” allows you to adjust the project scope based on your budget (e.g., “reduce the number of 3D models to save 2 days of work”), fully accommodating your preference for “controllable budget and adjustable requirements.”

IV. Compliance Details: For Your Peace of Mind

  1. All Prices are Transparent: The Engagement Fee amount, daily rate, and revision charges are clearly displayed on the website’s “Service Pricing” page and reiterated in the “Project Service Confirmation Letter,” complying with the EU GDPR’s requirement for “transparent terms of service.”
  2. Written Records: Refund rules and fees upon cooperation termination are documented via email or confirmation letters, avoiding disputes from verbal agreements.
  3. Localized Dispute Resolution: Based on your region (e.g., California, USA; Ireland, EU), the applicable arbitration institution and local laws and regulations are automatically matched, reducing legal risks in cross-border cooperation.

We firmly believe that clear pricing and definite rules are the foundation of long-term cooperation. If you have any questions about the fees, please feel free to contact our customer service team – we are here to provide detailed answers